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Psychology & Behavior
Mental models in the Psychology & Behavior domain — frameworks for sharper thinking, better decisions, and a deeper understanding of how the world works.
We judge the likelihood of events based on how easily examples come to mind, not on actual frequency. Dramatic, recent, or emotionally vivid events get massively overweighted.
AnchoringThe first piece of information encountered disproportionately influences all subsequent judgements — even when the anchor is arbitrary or irrelevant.
Bandwagon EffectPeople adopt beliefs, behaviours, and trends simply because others have — popularity becomes self-reinforcing regardless of underlying merit.
Bystander EffectThe more people present during an emergency, the less likely any individual is to act — diffusion of responsibility paralyses groups.
Cognitive DissonanceWhen beliefs and actions contradict, the resulting psychological discomfort drives people to rationalise rather than change — protecting the ego at the cost of truth.
Confirmation BiasThe tendency to seek, interpret, and remember information that confirms existing beliefs while ignoring contradictory evidence.
Curse of KnowledgeOnce you know something, you cannot imagine what it is like not to know it — creating systematic blind spots in communication, product design, and leadership.
Decision FatigueThe quality of decisions deteriorates after sustained decision-making — willpower is finite and every choice depletes the same cognitive resource.
Dunning-Kruger EffectPeople with low competence overestimate their abilities while experts underestimate theirs — the less you know, the less you know you don't know.
Endowment EffectPeople overvalue things they own relative to identical things they don't — ownership itself inflates perceived worth.
Framing EffectIdentical information presented differently leads to opposite decisions — how you frame the question determines the answer you get.
Fundamental Attribution ErrorPeople attribute others behaviour to character rather than circumstances — overweighting disposition and underweighting situation.
GroupthinkCohesive groups suppress dissent, overestimate invulnerability, and converge on catastrophically flawed decisions — consensus replaces critical thinking.
Halo EffectA single positive trait — appearance, charisma, early success — colours evaluation of all other traits, creating systematic overestimation.
Hindsight BiasAfter an event, people believe they predicted it — the knew-it-all-along effect destroys the ability to learn from mistakes by rewriting the past.
IKEA EffectPeople overvalue things they helped create — the labour invested inflates perceived worth regardless of objective quality.
Incentive-Caused BiasPeople with incentives to believe something will find ways to believe it — incentive structures shape behaviour more reliably than values, culture, or stated intentions.
LollapaloozaWhen multiple psychological tendencies combine simultaneously in the same direction, the compound effect is far more powerful than any single bias — producing extreme, often irrational outcomes.
Loss AversionLosses feel approximately twice as painful as equivalent gains feel pleasurable, distorting risk assessment and decision-making across every domain.
Narrative FallacyOur tendency to construct stories that explain events after the fact, creating an illusion of understanding and predictability where randomness and complexity actually dominate.
Peak-End RulePeople judge experiences not by the total or average but by the most intense moment and how it ends — design the peak and the ending, and the memory takes care of itself.
Planning FallacyPeople systematically underestimate time, cost, and risk while overestimating benefits — even when they have past experience proving them wrong.
Self-Fulfilling PropheciesA belief, once held, alters behaviour in ways that make the belief come true — expectations create their own reality.
Social ProofWhen uncertain, people look to what others are doing — in the digital age, this shortcut dominates every purchase, hire, and investment decision.
Status Quo BiasPeople disproportionately prefer the current state of affairs — loss aversion applied to change itself makes inaction the default choice.
Sunk Cost FallacyContinuing a behaviour because of previously invested resources that cannot be recovered.
Survivorship BiasStudying only the survivors produces systematically wrong conclusions — the dead tell no tales, but their silence is the data that matters most.
Attention ResidueAvailability CascadeBackfire EffectBig Five Personality TraitsBounded RationalityChesterton's FenceChesterton's Fence is the principle that you should never remove a rule, process, or institution until you understand why it was put there in the first place. G.K. Chesterton argued that a fence across a road exists for a reason — and the person who doesn't see the reason is exactly the person who shouldn't be allowed to remove it. In business and engineering, this mental model prevents well-intentioned reformers from breaking systems they don't fully understand. Before dismantling anything — a policy, a codebase pattern, a team ritual — first understand the problem it was solving. The fence may be ugly, but it might be the only thing between you and a stampede.
Classical ConditioningCommitment & ConsistencyConformityDISC ModelDelayed GratificationDenialEgo DepletionEmbodied CognitionEssentialismGambler's FallacyGolem EffectHippo ProblemHyperbolic DiscountingIllusion of ControlIllusory Truth EffectIntrinsic vs Extrinsic MotivationIntuitionIrrational EscalationLearned HelplessnessMaslow's HierarchyMental AccountingMotivationNeglect of ProbabilityNudgingOverthinkingPattern MatchingPlacebo EffectPrimingReactive DevaluationRisk CompensationScout MindsetSelective PerceptionSensemakingSeven Deadly SinsStereotypingSuggestibilityTribalismVariable ReinforcementZeigarnik EffectAbstract BlindnessAmbiguity BiasAnecdotal FallacyAppeal to NoveltyAssociation BiasAumann's Agreement TheoremAuthority BiasAutomation BiasBelief BiasBlind SpotBlindspot BiasBright SpotsBucket ErrorBurnoutCatharsisCaveman SyndromeChange BiasCheerleader EffectCherry-PickingCognitive Scope LimitationCompassion FaceConflictCongruence BiasConservatism BiasContext EffectContinued Influence EffectCourtesy BiasCryptomnesiaCult IndoctrinationDeclinismDistinction BiasDuration NeglectEcho Chamber EffectEffort JustificationEgocentric BiasEloquenceEmotional ContagionExaggerated ExpectationExcessive Fairness BiasExtremeness AversionFalse ConsensusFalse MemoryFalse PrecisionFirst-conclusion BiasFocalismForecast BiasGateway Drug TheoryGroup Attribution ErrorHumor EffectHypernoveltyIdeological BiasIllusion of SkillIllusion of TransparencyIllusion of ValidityImpact BiasInattentional BiasInconsistency-AvoidanceInformation BiasIngroup BiasInterpretation & ReinterpretationJealousy/Envy TendencyLeast Effort PrincipleLeveling & SharpeningLiking/Loving BiasLudic FallacyMasked Man FallacyMental SimulationMere Exposure EffectMomentum BiasMultiple TendenciesNegativity BiasNormalcy BiasOmission BiasOptimism BiasOptimistic Probability BiasOutcome BiasParadox of KnowledgeParanoiaPareidoliaPeltzman EffectPessimism BiasPhysical/Psychological Pain BiasPlacement BiasPositivity EffectPrecision BiasPrejudicePresent BiasPrimacy EffectPro-innovation BiasProcrastinationProjection BiasPseudocertainty EffectPublication BiasRashomon EffectReason-Respecting TendencyRecency IllusionReciprocation BiasReductive BiasRestraint BiasReward & PunishmentRingelmann EffectSapir-Whorf HypothesisScarcity BiasSelf-Enhancement BiasSelf-HandicappingSelf-Serving BiasSelf-consistency BiasSelf-relevance EffectSemmelweis ReflexSerial Recall EffectSimplicity BiasSleeper EffectSocial Comparison BiasSocial Desirability BiasStress-Influence BiasSubjective ValidationTesting EffectThe Onion BrainThreat LockdownThree Men Make A TigerTime-Saving BiasTrait Ascription BiasTurkey IllusionUltimate Attribution ErrorUncertainty AvoidanceVictim-blamingVividness IllusionZero-sum HeuristicStockdale ParadoxNamed after Admiral James Stockdale, the highest-ranking U.S. military officer held as a prisoner of war in Vietnam. The paradox: you must maintain unwavering faith that you will prevail in the end, while simultaneously confronting the most brutal facts of your current reality. The leaders who survived were not the optimists — they were the realists who never lost faith.